@extends('layouts.adminmaster') @section('styles') @endsection @section('content')
{{lang('Ticket ID')}} | : | #{{ $tickettrashedview->ticket_id }} |
{{lang('Category')}} | : | @if($tickettrashedview->category_id != null) @if($tickettrashedview->category != null) {{ $tickettrashedview->category->name}} @else ~ @endif @else ~ @endif |
{{lang('SubCategory')}} | : | {{$tickettrashedview->subcategoriess->subcategoryname}} |
{{lang('Project')}} | : | {{ $tickettrashedview->project }} |
{{lang('Priority')}} | : | @if($tickettrashedview->priority == "Low") {{ $tickettrashedview->priority }} @elseif($tickettrashedview->priority == "High") {{ $tickettrashedview->priority}} @elseif($tickettrashedview->priority == "Critical") {{ $tickettrashedview->priority}} @else {{ $tickettrashedview->priority }} @endif |
{{lang('Priority')}} | : | ~ |
{{lang('Opened Date')}} | : | {{ $tickettrashedview->created_at->timezone(Auth::user()->timezone)->format(setting('date_format'))}} |
{{lang('Status')}} | : | @if($tickettrashedview->status == "New") {{ $tickettrashedview->status }} @elseif($tickettrashedview->status == "Re-Open") {{ $tickettrashedview->status }} @elseif($tickettrashedview->status == "Inprogress") {{ $tickettrashedview->status }} @elseif($tickettrashedview->status == "On-Hold") {{ $tickettrashedview->status }} @else {{ $tickettrashedview->status }} @endif |
{{lang('Reply Status')}} | : | @if($tickettrashedview->replystatus == "Solved") {{ $tickettrashedview->replystatus }} @elseif($tickettrashedview->replystatus == "Unanswered") {{ $tickettrashedview->replystatus }} @elseif($tickettrashedview->replystatus == "Waiting for response") {{ $tickettrashedview->replystatus }} @else @endif |
{{lang('IP')}} | : | {{ $tickettrashedview->cust->last_login_ip }} |
{{lang('Mobile Number')}} | : | {{ $tickettrashedview->cust->phone}} |
{{lang('Country')}} | : | {{ $tickettrashedview->cust->country }} |
{{lang('Timezone')}} | : | {{$tickettrashedview->cust->timezone}} |
{{$note->ticketnotes}}
{{$note->users->name}} @if(!empty($note->users->getRoleNames()[0])) ({{$note->users->getRoleNames()[0]}}) @endif